Your account. Your choices.
Account &
data requests.
How to close your Dubify account and contact us about your personal information.
Close your account in the app
Save any exports you want to keep before continuing.
- Open Dubify and open the main menu.
- Select Account.
- Choose Delete account.
- Read the confirmation and confirm your choice.
The account is closed, its sign-in sessions are revoked, and the app clears that account's local data. If local cleanup fails, follow the retry prompt shown in the app.
Request deletion of personal data
For a request concerning personal information held by the service, or if you cannot access the app, email support@overlingo.com with the subject Dubify personal data deletion request.
Tell us which sign-in method you used and enough information to identify your account. Identity verification may be needed before account information can be changed or removed. Do not include passwords, verification codes, or payment card details.
Contact support about my dataWhat to keep in mind
- Deleting the app from your device does not close your account.
- Closing an account does not cancel a subscription billed by Apple. Manage it in your Apple Account's subscription settings.
- Exports already saved outside Dubify, such as in Photos or Files, are managed separately on your device.
- Transaction and usage records may be retained for accounting, dispute resolution, and legal obligations, as described in the Privacy Policy.